Privacy Policy

1. Introduction

We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our catering services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information from you:

  • Personal Information: When you place an order or sign up for our services, we may collect personal details such as your name, email address, phone number, and shipping address.

  • Payment Information: We may collect billing details such as credit card information, billing address, and payment methods to process your orders. Payment processing is handled by a secure third-party payment processor.

  • Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time spent on our website.

  • Cookies: Our website uses cookies to enhance your browsing experience. These small text files are placed on your device and help us remember your preferences and analyze web traffic.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process your catering orders, confirm details, handle payments, and manage shipping and delivery. This also includes sending you order confirmations and receipts.

  • Customer Support: To provide assistance with any inquiries, complaints, or issues related to your orders or experience with our services.

  • Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, event updates, or special deals related to our catering services. You can opt out of these communications at any time.

  • Website Improvement: To enhance the functionality, performance, and content of our website based on your usage patterns and feedback. We may analyze user behavior to optimize the user interface and improve navigation.

  • Legal Compliance: We may use your data to comply with legal obligations, respond to legal requests, or protect our rights and interests, including fraud prevention.

4. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your personal data with trusted third-party vendors and service providers who assist us in providing services, such as payment processors, delivery companies, and email marketing platforms. These third parties are required to handle your information securely and only as necessary to perform their functions.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction. You will be notified if your data is transferred to another company.

  • Legal Obligations: We may disclose your information if required by law, such as to comply with subpoenas, court orders, or other legal processes, or to protect our rights, safety, and property, or the rights of others.

5. Security of Your Information

We implement reasonable technical, administrative, and physical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, despite these precautions, no method of transmission or storage over the internet is 100% secure. As a result, we cannot guarantee the absolute security of your information.

6. Your Privacy Rights

Depending on your location, you may have the following rights with regard to your personal data:

  • Access: You have the right to request access to the personal information we hold about you and to obtain a copy of that data.

  • Correction: You may request that we correct or update any inaccurate or incomplete information we hold about you.

  • Deletion: You may request that we delete your personal information, subject to certain legal or contractual restrictions.

  • Withdrawal of Consent: If we process your data based on your consent, you may withdraw your consent at any time. This may affect our ability to provide certain services.

  • Opt-Out of Marketing: You have the right to opt out of receiving marketing emails or other promotional communications from us. You can do this by clicking the "unsubscribe" link in any email or by contacting us directly.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For example, we may retain information related to orders and payments for tax and accounting purposes, even after you have completed a transaction.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately so we can take appropriate action to remove that information.

9. International Transfers of Data

If you are accessing our website from outside the United States (or your country of residence), please be aware that your data may be transferred to and processed in the United States or other countries where our servers or service providers are located. By using our website or services, you consent to the transfer of your data to countries that may not have the same level of data protection laws as your country.

10. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. These links are provided for your convenience and informational purposes. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page, with the "Effective Date" revised to reflect the date of the latest update. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us