Terms and Conditions

1. Introduction

By accessing and using our website, services, or placing an order with us, you agree to be bound by the following Terms and Conditions ("Terms"). If you do not agree with these Terms, you must refrain from using our website or services.

These Terms govern your use of our website, the catering services we provide, and any related interactions between you and us

2. Services Provided

We provide catering services for events, including but not limited to corporate events, weddings, private parties, and other gatherings. Our offerings may include:

  • Event planning and consultation
  • Menu options (custom and standard)
  • Food preparation, delivery, and setup
  • Event staffing (if applicable)

We reserve the right to modify, discontinue, or change any of our services at any time without prior notice.

3. Account Registration and User Responsibilities

To place orders, book services, or access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information when creating an account and to update your information as necessary. You are responsible for maintaining the confidentiality of your account details, including your username and password.

By using our website or services, you agree:

  • To use our services only for lawful purposes.
  • Not to use our website to transmit or distribute harmful content such as viruses, malware, or other malicious software.
  • Not to interfere with or disrupt the operation of our website or services.

You are solely responsible for the security of your account and for all activities that occur under your account.

4. Orders and Payment

  • Order Placement: By submitting an order, you make an offer to purchase the services and/or products listed in the order. We will send you an order confirmation email once we receive your order, but this does not constitute acceptance of your order. We reserve the right to accept or decline orders for any reason.

  • Pricing: All prices for services and products are listed on our website and are subject to change without notice. Prices do not include taxes, delivery charges, or any additional fees unless otherwise stated.

  • Payment: Payments for services must be made in full at the time of booking unless otherwise agreed upon. We accept payment through various methods, including credit and debit cards, as indicated on our payment page. Payment processing is handled securely via a third-party payment processor.

  • Refunds and Cancellations: If you need to cancel or modify your order, please refer to our cancellation policy, which is available on our website. Cancellations made within 6 days of the event may be subject to a cancellation fee or forfeiture of the deposit. Refunds will only be issued based on the specific terms provided at the time of booking.

5. Event and Catering Service Requirements

  • Minimum Order Requirements: Some services may have minimum order requirements based on the number of guests or the type of event. These requirements will be communicated to you at the time of booking.

  • Venue and Setup: You are responsible for providing adequate space, facilities, and utilities (e.g., power supply, water, kitchen access) for our catering team to operate efficiently. If the venue does not meet our requirements, we may not be able to fulfill the order.

  • Special Requests: If you have dietary restrictions, allergies, or special requests (e.g., vegan, gluten-free), please notify us at the time of ordering. We will make reasonable accommodations but cannot guarantee the complete absence of allergens in all foods.

6. Delivery and Event Staffing

  • Delivery: We will deliver your catering order to the specified location at the agreed-upon time. Delivery fees may apply depending on the event location. You must ensure that the delivery location is accessible and ready to receive the delivery at the agreed time.

  • Event Staffing: If your catering order includes staff (e.g., servers, chefs, etc.), you are responsible for providing a safe environment for them to work. Any concerns regarding staff behavior or performance must be raised during the event so that we can address them immediately.

7. Changes to Orders

If you wish to make changes to your order after it has been confirmed, please contact us as soon as possible. We will do our best to accommodate any changes, but we cannot guarantee that modifications can be made if they are requested too close to the event date.

8. Limitation of Liability

To the fullest extent permitted by law, [Your Catering Company Name] will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including but not limited to loss of revenue, loss of data, or injury.

We are not responsible for any injuries, damages, or losses that may occur at events, including but not limited to foodborne illnesses, allergic reactions, or accidents involving our staff or guests.

9. Indemnification

You agree to indemnify, defend, and hold harmless , its directors, employees, contractors, and agents from any claims, liabilities, losses, damages, or expenses (including legal fees) arising from your use of our website or services, your violation of these Terms, or your infringement of any rights of a third party.

10. Privacy

Your use of our website and services is governed by our Privacy Policy, which can be found blow the page. By using our services, you agree to the terms outlined in our Privacy Policy.

11. Changes to Terms

We may update or revise these Terms from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of this page will be updated. We encourage you to review these Terms periodically for any updates or changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us